Client Care
Client service will always be an important aspect of our operations as an experienced insurance broker. We've created a reputation for providing outstanding customer service to both domestic and international clientele.
At Sajona Intermediaries, we use a collaborative framework to help maintain existing customers, which is a crucial predictor of profitable growth.
It's critical for us to understand what today's customers anticipate from insurance agents and brokers in order to meet and surpass their expectations.
We have a better understanding and direction of how to make things easier and adopt more tailored communication from agents and brokers as a result of proactive engagement with all stakeholders.
Our customer service approach is based on three essential demands that any consumer will inquire about.
- Customers can get immediate answers to their queries about the insurance brokerage services we offer.
- We offer a rapid and efficient service to obtain your personal or business insured.
- We make the claims and recertification procedures easier.
- Customer service is available around the clock.